SKYPE HAVING TECHNICAL DIFFICULTIES

Many of us use SKYPE daily and if so, you know they are having some technical difficulties right now. They are working on the problems and hope to have a fix soon. You can check out this information for yourself as to what to do in the interim to fix it, which we copies from the MSNBC website:

http://technolog.msnbc.msn.com/_news/2011/05/26/6722180-skypes-not-working-right-now-heres-how-to-fix-it?GT1=43001

While you wait for Skype to fix things though, you can still use the service if you're willing to do a little bit of work. The "Next Web" has helpfully provided instructions on a trick which will let you sign in through your official Skype desktop client of choice (or you can wait until Skype fixes the problems):

WINDOWS VISTA & WINDOWS 7

1. Close Skype

· a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
· b. Choose Quit

2. Ensure that “Show hidden files and folders” is switched on.

· a. Click Start, type run and press Enter
· b. Type control folders and click OK.
· c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file.

· a. Click Start, type run and press Enter.
· b. Type %appdata%\skype and click OK.
· c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

WINDOWS XP

1. Close Skype
· a. Right-click the Skype icon in the system tray (at the bottom right of the screen)
· b. Choose Quit.

2. Ensure that “Show hidden files and folders” is switched on.

· a. Click Start and then Run…
· b. Type control folders and click OK.
· c. Select the View tab and ensure relevant entry is enabled.

3. Locate the shared.xml file

· a. Click Start and then Run…
· b. Type %appdata%\skype and click OK.
· c. Delete the shared.xml file.

4. Restart Skype. The shared.xml file will be recreated.

MAC OS X

1. Quit Skype.
2. Go to the folder ~/Library/Application Support/Skype/
3. Delete the file shared.xml (it will be recreated once you open Skype again, this is fine).
4. Start Skype.

Please note on the MAC OS X that the ~ sign means your home folder. You can find your home folder by opening Finder and selecting Go > Home from the menu bar or pressing Command (Apple), Shift and H keys at the same time.

OS stands for Operating Systems