When you can't cancel a print job..

From time to time there will be print jobs that just won’t seem to delete no matter how we try to cancel or delete the print job - whether we try to cancel:

• By using the cancel on the printer OR

• From the Printer in the Start Menu OR

• Using the Printer Icon & Menu from the system try (bottom right corner of the monitor above the clock)

Don’t panic – try the following – which usually corrects the problem …

In Windows XP

• Go to Control Panel

• Select Administrative Tools

• Double-click on Services (Icon is usually 2 gears)

• When the list of services appear, scroll down until you find one called "Print Spooler"

• Highlight this service option – and on the left column choose "Restart"

• The "deleted" jobs will disappear and any queued jobs in your print queue will print

In Windows Vista

• Go to Control Panel

• Select System and Maintenance

• Select Administrative Tools

• Double-click on Services

• When the service list appears, scroll down until you find one called "Print Spooler"

• Right-click on "Print Spooler" and select "Restart"

Success - the "deleted" jobs will disappear and any jobs waiting in your print queue will now print